Blogs & FAQs
In This Section You Will Learn How To Calculate Your Satellite Dish Alignment by Following The Correct Procedure Listed.
• 10% GST is included in all prices and applicable for Australian customers, which is included in displayed online store prices. International orders are GST-free • Our online store accepts credit and debit card payments via Paypal – your safe and secure way to pay online. Australian customers can also choose to make payment via bank transfer or pay on pickup.
We can provide a refund in the below circumstances. • We can refund items if they are defective, faulty or not fit for purpose.. • In these cases please contact us within 7 days with details of the problem. • We will then ask for the item to be returned via a track-able postage service. • Once the damage or error is confirmed we can refund you for the item plus all shipping costs. • We will refund you via your original method of payment or if you prefer can provide shop credit valid for up to 12 months.
As we are a small family run business, Access Antennas Australia cannot take responsibility for any lost, broken or stolen parcels while in transit with Australia Post over $100. In the event or extreme circumstance that something does happen we try our best to get a replacement out to you in good faith as soon as possible and try and cover the costs regardless to keep the customer happy. In the event of a natural disaster or act of God we can not guarantee to cover full costs in an extreme circumstance. We can kindly organise additional insurance from Australia Post to cover anything worth in excess of $100.
We use our government funded Australia Post to ensure all packages are delivered safely and prompty. Please keep in mind we can deliver to business addresses or PO BOX if that is more convenient at no extra cost.
Thanks for visiting Access Antennas Australia. Here is some of the nitty gritty store policies with the company. If you have any questions about our policies please don’t hesitate to contact us or give us a friendly call before or after the sale. When it comes to customer service we try our best to put the customer first
The new government funded satellite system is called V.A.S.T – Viewer Access Satellite Television. Aimed at providing perfect digital reception to people in black-spot and rural areas. At the moment the only way to pick up the VAST system is with a VAST High Definition Satellite decoder, which comes with the smart card (access card) built in.
Because satellite broadcasts are digital the quality of the picture is perfect. Unlike standard analogue television reception, there are no variations in picture quality – the picture is perfect quality, or isn’t there at all; there are no “in-betweens”. The satellite receiver will work with both new and old TV’s regardless of age. A number of channels are broadcast in FULL HD Picture quality with a resolution of 1920 x 1080.