Shipping & Delivery

Access Antennas offers fixed, flat-rate shipping. All orders are sent via Australia Post or Star Track and include parcel tracking. Express delivery is available at an additional cost.

Processing Times
Same day postage applies to all orders received before 1pm WST, Monday to Friday. Our aim is to get all orders dispatched the day they are placed.

While we endeavour to process and ship orders same day, please be advised that on Mondays and Fridays there is increased demand and we recommend getting your order in as early as possible to avoid possible delays. We do not process or ship orders on weekends or public holidays.

Bulky Items
Large or heavy items can only be shipped via road.

Click and Collect
When placing an order to be collected instore, please wait for your confirmation email confirming that your order has been processed and is ready for collection to avoid delays upon arrival.

Where is my item?
All orders are sent with tracking. If you have not received your tracking information email, please check your spam or junk folder. If you are still experiencing delays, contact Australia Post or your local GPO and see if they are holding the item for you. Floods, pandemics and staff shortages can add delays to typical delivery times. If you are still having issues, don't hesitate to get in touch.